Confused with flight tickets, the DGCA has told it to passenger and airline companies

Flight ticket prices quoted on metasearch engines such as Google and Skyscanner are higher than on the airline’s official websites. This difference is usually found on international flight tickets. Keeping this in mind, the Directorate General of Civil Aviation (DGCA) has advised passengers.

What’s in the Advice: The DGCA advises, “Passengers traveling to international destinations are requested to check rates from the respective airline’s website because the Metasearch engine sometimes does not show the actual rate.”

The airline companies also ordered: On Monday, the DGCA asked airlines to confirm that the airline rates displayed on the Metasearch Engine website were not higher than those shown on their own website. At times, ticket prices on the Metasearch engine are higher than the rates shown on the airline’s website, leading to confusion, a senior DGCA official said Monday. This is why the regulator has issued orders to airline companies.

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A Home Ministry official has complained on Twitter on August 26 that British Airways’ Delhi-London flight economy class has been set at Rs 3.95 lakh. However, the Civil Aviation Ministry has made it clear that the Delhi-London flight rate will be 1.03 lakh to 1.47 lakh in August.

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