Air India has made a major decision to provide relief to its passengers due to a lockdown caused by the coronavirus. Air India has taken this decision in view of travel restrictions imposed by various state governments. Air India has allowed its passengers to change the travel date, flight number and zone. The company has decided not to take any additional fees until June 30, 2021, to change the travel date.
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Keeping track of the current pandemic situation, Air India has tweeted that the company has extended the offer date.
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Terms and conditions for changing details
First, let us tell you that Air India’s offer does not apply to tickets offered on the Air India website and mobile app. A change in travel date applies to all tickets issued on or before 30 June 2021 with the current travel date. Travelers who have already received a free change under any exemption can use this option to avail the additional benefits of the change.
Travelers can re-book for new dates depending on the validity of existing tickets. In addition, the free change option is being offered regardless of the ticket purchase date. If the passenger decides to change the zone, the resettlement fee is waived only once, while other charges apply.